Licensed and Certified Intercultural

Etiquette Protocol

DOMESTIC AND INTERNATIONAL ETIQUETTE

TRAINING IN NATIONAL HARBOR, MD

Etiquette is about how we make others feel comfortable in our presence. Statistics show that a person decides whether he likes, trusts, and finds you credible in the first seven seconds of meeting you. 60% of that decision is based on your appearance. 30% is based on the tone of your voice and 10% on your product. What this means is that 90% of the decision to do business with you has nothing to do with your product.

Our Corporate Program

Being excellent doesn't happen accidentally or overnight. To achieve excellence, one must be prepared, polished and dedicated to the goal of being the best you can be in all situations. Our Corporate Program, "Professional & Precise!" focuses on the skills essential for achieving not just success, but excellence in business and social conditions. The proper use of etiquette and protocol provides a distinct advantage in everyday interactions.