ABOUT

ETIQUETTE ETIQUETTE®

Building the human standards

behind exceptional organizations.

BUILDING THE HUMAN STANDARDS BEHIND EXCEPTIONAL ORGANIZATIONS

Etiquette Etiquette® is a professional development and business consulting firm focused on the human side of organizational excellence.
We help organizations, leaders, professionals, and client-facing teams strengthen executive presence, behavioral intelligence, professional standards, communication, business protocol, intercultural competence, and the quality of human interaction.

OUR CORE BELIEFS

BEHAVIOR IS A BUSINESS ISSUE

It influences culture, performance, and organizational outcomes.

PROFESSIONALISM IS A COMPETITIVE ADVANTAGE

It strengthens credibility, trust, and the way people experience an organization.

TRUST IS BUILT THROUGH CONDUCT

Consistency, discretion, and sound judgment build credibility and lasting relationships.

STANDARDS CREATE CULTURE

Clear expectations shape behavior, strengthen accountability, and influence organizational performance.

EXECUTIVE PRESENCE IS BEHAVIORAL BEFORE IT IS VISUAL

Presence begins with judgment, composure, communication, and how others experience your leadership.

OUR APPROACH

Our approach is practical, customized, and results-driven. We work at the intersection of professional development, behavioral intelligence, executive presence, business etiquette and protocol, intercultural competence, leadership communication, and client experience.

We combine research, real-world experience, and established professional methodologies to help individuals and organizations strengthen how they think, communicate, lead, and represent themselves.

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FOUNDER & PRINCIPAL

KARENE A. PUTNEY

Karene Putney Headshot

Karene A. Putney is a professional consultant, trainer, and educator focused on advancing excellence in human behavior, communication, professional standards, and leadership.
Her work brings together professional development, behavioral intelligence, executive presence, business etiquette, and intercultural competence to help individuals and organizations strengthen how they communicate, lead, and represent themselves.
Her vision is to elevate the standard of professional conduct—helping people and organizations build confidence, credibility, trust, and lasting impact.

THE FIRM WE ARE BUILDING

Etiquette Etiquette® is building a multidisciplinary consulting model that brings together qualified professionals with expertise in behavioral intelligence, executive presence, professional communication, business protocol, intercultural competence, leadership development, hospitality standards, and related disciplines.

As the firm grows, we will continue to build a network of trusted consultants, facilitators, and subject matter experts who share our commitment to excellence and our belief in the power of professionalism.

EXPERTISE

INTEGRITY

EXCELLENCE

IMPACT

PROFESSIONAL AFFILIATIONS & INSTITUTIONAL EXPERIENCE

Greater Washington Board of Trade Logo
A logo for protocol pharmacy international.
The Protocol School
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A gold colored letter e with the letters e and f
A gold colored letter e with the letters e and f

WHERE EXECUTIVE PRESENCE BEGINS. STANDARDS BUILD LEGACY.